A column earlier this year (April 16, 2003), describing different types of credit union directors I have observed over the years, brought a predictable response from both credit union directors and CEOs. Many directors didn't like it much. One found even the category titles (Givers, Takers, Zealots, Politicians, Power Brokers,...
With more good-size credit unions tying the knot recently, the urge to merge seems to be gaining momentum throughout credit union land. And that includes more than just two credit unions becoming one. The days when former NCUA Board Chairman Norm D'Amours almost single handily torpedoed what would have been...
Virtually all credit unions today fall short in the important area of public relations. One reason is because most credit union CEOs and boards don't understand the value of PR, or the big difference between marketing and public relations. Many full-time credit union staff positions, most of them now taken...
With the number of credit unions dropping from a one-time high of 24,000, to well below 10,000 with no let up in sight for the downward spiral, the word survival is heard more frequently in credit union circles. There should be no doubt in anyone's mind that credit unions are...
Every year credit union decision makers have to decide whether the credit union annual report should resemble a statement stuffer or an ambitious work of art. For a variety of reasons, some credit unions decide to do an annual report that is little more than a bare bones recitation of...
Credit unions are split on the issue of having a private insurance alternative. Overwhelmingly, credit unions think Dennis Dollar's spot on the NCUA Board should be filled with someone with credit union experience. Credit union competition is almost equally divided between community banks, big banks, and other CUs. How do...
Like many persons involved in credit unions, I work hard to keep current with the ever-lengthening list of credit union issues. Yet, it often seems that the more information I digest, the more I end up with more questions than answers. Questions like these: What will it take for lawmakers,...
Credit unions and those involved with them love to give out awards. There are so many credit union award ceremonies these days that some elicit little more than a yawn and polite applause from audiences. And scant attention from the media. Has any chairman of any credit union organization, even...
With the latest news involving United Airlines Employees' Credit Union and NWA Federal Credit Union there now seems to be little doubt that the days of credit unions operating under a single sponsor are numbered. It was inevitable. First, a look at United Airlines Employees' Credit Union: At one time,...
Sending a Credit Union Times reporter or correspondent to one of the hundreds of credit union meetings and conferences held every year involves a big commitment of time and budget. Yet, the decision regarding which ones to cover entails a much more important consideration. It's not location either. The educational...
Resources
Elan Credit Card
From Elan Credit Card
Rising fraud, digital demand, and regulatory pressure are reshaping credit card programs. Discover what it takes to maintain a competitive card program and why many credit unions are reconsidering in-house issuing.
Download Resource
Alkami Technology
From Alkami Technology
Gen Z wants clarity, Millennials want coordination, and Baby Boomers want protection. This report breaks down the unique digital banking needs of each generation to help you build loyalty and grow relationships across your account holder base.
Download Resource
Alkami Technology
From Alkami Technology
The gap between digital leaders and followers in business banking is widening. This 2026 update to the Digital Maturity Model reveals how AI, automation, and data are separating the pack. Download the report to see where you stand and how to get ahead.
Download Resource
Bankjoy
From Bankjoy
Opening new accounts isn't the challenge for credit unions--turning them into primary relationships is. This white paper reveals why integrating financial wellness and fraud protection is the key to deepening member trust and driving revenue.
Download Resource
Bankjoy
From Bankjoy
For every digital checking application completed, over three are abandoned. This whitepaper explores how community institutions can fix this leak, turning more applicants into loyal account holders and driving sustainable growth.
Download Resource
Alkami Technology
From Alkami Technology
The 7th edition of this report provides critical benchmarks for retail and business digital banking. Discover where FIs are succeeding, where they're falling short, and how your institution measures up against the competition.
Download Resource
Alkami Technology
From Alkami Technology
Generational shifts and rising digital expectations are reshaping banking. This playbook provides the strategies to win with a unified digital sales and service platform, moving from reactive service to proactive, anticipatory banking.
Download Resource
Picus Security
From Picus Security
With AI-driven attacks on the rise, meeting NCUA Part 748 cybersecurity requirements is more critical than ever. This guide provides practical steps for credit unions to replace security assumptions with evidence-based validation.
Download Resource
Picus Security
From Picus Security
Credit union security teams face major threats with limited resources. This solution brief outlines how continuous security validation helps you prove which attacks would succeed, fix gaps, and answer every examiner question with evidence.
Download Resource
Picus Security
From Picus Security
Your credit union has security controls, but can you prove they work against modern threats? This handbook provides a roadmap to move beyond compliance and build an evidence-based security program that protects your members and meets NCUA rules.
Download Resource
Elan Credit Card
From Elan Credit Card
Digital engagement now determines which credit cards consumers choose, use, and keep. This new report from PYMNTS and Elan Credit Card reveals why the mobile app is becoming as important as the card itself.
Download Resource
Elan Credit Card
From Elan Credit Card
Scale modern merchant services without adding internal infrastructure. Learn how a relationship‑driven merchant model can help your financial institution enhance revenue and loyalty with small businesses.
Download Resource
Elan Credit Card
From Elan Credit Card
Did you know that nearly three-quarters of all banking interactions now happen through digital channels? A well-designed mobile banking app is no longer optional -- it’s essential.
Download Resource
Elan Credit Card
From Elan Credit Card
Virtual cards are the next phase of digital payments with 42% of consumers using one within the past 6 months. Learn more about the growing payment method in this new report.
Download Resource
Elan Credit Card
From Elan Credit Card
Nearly one-third of consumers don’t know their credit score or how to improve it. With financial planning tools, educational resources, and one-on-one support, credit unions deepen their impact with members while helping them meet their broader financial goals.
Download ResourceElan Credit Card
From Elan Credit Card
Rising fraud, digital demand, and regulatory pressure are reshaping credit card programs. Discover what it takes to maintain a competitive card program and why many credit unions are reconsidering in-house issuing.
Download ResourceAlkami Technology
From Alkami Technology
Gen Z wants clarity, Millennials want coordination, and Baby Boomers want protection. This report breaks down the unique digital banking needs of each generation to help you build loyalty and grow relationships across your account holder base.
Download ResourceAlkami Technology
From Alkami Technology
The gap between digital leaders and followers in business banking is widening. This 2026 update to the Digital Maturity Model reveals how AI, automation, and data are separating the pack. Download the report to see where you stand and how to get ahead.
Download ResourceBankjoy
From Bankjoy
Opening new accounts isn't the challenge for credit unions--turning them into primary relationships is. This white paper reveals why integrating financial wellness and fraud protection is the key to deepening member trust and driving revenue.
Download ResourceBankjoy
From Bankjoy
For every digital checking application completed, over three are abandoned. This whitepaper explores how community institutions can fix this leak, turning more applicants into loyal account holders and driving sustainable growth.
Download ResourceAlkami Technology
From Alkami Technology
The 7th edition of this report provides critical benchmarks for retail and business digital banking. Discover where FIs are succeeding, where they're falling short, and how your institution measures up against the competition.
Download ResourceAlkami Technology
From Alkami Technology
Generational shifts and rising digital expectations are reshaping banking. This playbook provides the strategies to win with a unified digital sales and service platform, moving from reactive service to proactive, anticipatory banking.
Download ResourcePicus Security
From Picus Security
With AI-driven attacks on the rise, meeting NCUA Part 748 cybersecurity requirements is more critical than ever. This guide provides practical steps for credit unions to replace security assumptions with evidence-based validation.
Download ResourcePicus Security
From Picus Security
Credit union security teams face major threats with limited resources. This solution brief outlines how continuous security validation helps you prove which attacks would succeed, fix gaps, and answer every examiner question with evidence.
Download ResourcePicus Security
From Picus Security
Your credit union has security controls, but can you prove they work against modern threats? This handbook provides a roadmap to move beyond compliance and build an evidence-based security program that protects your members and meets NCUA rules.
Download ResourceElan Credit Card
From Elan Credit Card
Digital engagement now determines which credit cards consumers choose, use, and keep. This new report from PYMNTS and Elan Credit Card reveals why the mobile app is becoming as important as the card itself.
Download ResourceElan Credit Card
From Elan Credit Card
Scale modern merchant services without adding internal infrastructure. Learn how a relationship‑driven merchant model can help your financial institution enhance revenue and loyalty with small businesses.
Download ResourceElan Credit Card
From Elan Credit Card
Did you know that nearly three-quarters of all banking interactions now happen through digital channels? A well-designed mobile banking app is no longer optional -- it’s essential.
Download ResourceElan Credit Card
From Elan Credit Card
Virtual cards are the next phase of digital payments with 42% of consumers using one within the past 6 months. Learn more about the growing payment method in this new report.
Download ResourceElan Credit Card
From Elan Credit Card
Nearly one-third of consumers don’t know their credit score or how to improve it. With financial planning tools, educational resources, and one-on-one support, credit unions deepen their impact with members while helping them meet their broader financial goals.
Download ResourceElan Credit Card
From Elan Credit Card
Rising fraud, digital demand, and regulatory pressure are reshaping credit card programs. Discover what it takes to maintain a competitive card program and why many credit unions are reconsidering in-house issuing.
Download Resource